At A1 Exchange Powered by A1 Logistics Exchange Service (“we,” “our,” or “us”), we prioritize the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.a1exchange.site), interact with us on WhatsApp, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and business details when you contact us or sign up for our services.
  • WhatsApp number and messages exchanged with us for marketing or support purposes.

b. Non-Personal Information

  • Browser type, IP address, operating system, and usage data collected automatically through cookies and analytics tools.

c. Transaction Information

  • Details about the services you purchase or inquiries made through the website or WhatsApp.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide, operate, and improve our logistics and marketing services.
  • To send promotional updates, offers, or announcements through WhatsApp and email.
  • To respond to inquiries, provide customer support, and manage transactions.
  • To analyze website performance and user interactions to enhance user experience.

3. Information Sharing

We do not sell or rent your information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist in providing our services, such as payment processors or marketing tools.
  • Legal Compliance: Authorities or entities when required to comply with laws or enforce our terms.

4. Data Security

We implement robust measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no transmission over the internet is 100% secure. Please take precautions while sharing sensitive information.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us track usage data, improve website performance, and deliver relevant advertisements. By using our site, you agree to our use of cookies.

6. Your Choices

  • Opt-Out: You can opt out of receiving marketing communications by contacting us at Support@a1exchange.site or replying “STOP” to WhatsApp messages.
  • Access and Update: You can request access to, or updates to, your personal information by reaching out to us.

7. WhatsApp Marketing

By engaging with us on WhatsApp, you consent to receive marketing and service-related communications. If you wish to opt out, simply reply “STOP” or contact us directly.

8. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before sharing information.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, you can contact us at:

  • Business Name: A1 Exchange Powered by A1 Logistics Exchange Service
  • Address: 02A Sita Ram Market, 200ft Road, Jaipur, Rajasthan, PIN 302021
  • Phone: 7982957893
  • Website: www.a1exchange.site
  • Email: Support@a1exchange.site